F&B Service Manager
Position Overview
A 5* Hotel in Prague city centre is seeking an ambitious and service-driven F&B Service Manager to lead the operational performance of our Food & Beverage outlets, including the renowned Bar.
The successful candidate will be responsible for ensuring exceptional guest experiences, driving operational excellence, leading a team, and contributing to the continued success and positioning of one of Prague's leading lifestyle hospitality venues.
Reporting Line
- Reports directly to the General Manager
- Key member of the hotel's management team
Team Leadership
- Direct leadership of approximately 15 team members
- Responsible for recruitment, training, scheduling, coaching, performance management, and employee engagement
Candidate Profile
- Strong leadership presence with hands-on operational skills
- Passion for hospitality, service excellence, and guest satisfaction
- Experience within upscale hotels, lifestyle hotels, premium restaurants, or high-volume hospitality environments
- Fluent English required; Czech and/or German advantageous
Key Responsibilities
- Manage daily F&B operations across all outlets
- Lead, motivate, and develop the service team
- Ensure exceptional guest satisfaction and service standards
- Drive revenue performance and operational profitability
- Monitor labour, productivity, and service quality KPIs
- Maintain brand standards and ensure compliance with health and safety requirements
- Collaborate closely with the kitchen and management teams
- Support strategic initiatives and continuous improvement projects
Compensation & Benefits
- Salary based on qualifications, experience and demonstrated competencies
- Annual performance bonus based on achievement of agreed business objectives
- Other benefits
- Full-time position based on 40 hours per week
Desired Start Date
Flexible start date between October 2026 and December 2026